Refund policy
Returns
It is extremely important that you love your selection. If for any reason you are not 100% pleased with your item(s), please send it back to us and we will issue you a refund.
Acceptable returns include:
Must be within 30 days of purchase. If your return is postmarked after the 30-day return period, the package will be mailed back to you.
Must be unwashed, unworn, and all tags attached.
Monogrammed/Personalized items cannot be returned/exchanged.
Returning your package:
Please enclose the Product Return Form with your merchandise in a securely sealed package. Ship the package back to us using the carrier of your choice. Please allow 3-5 business days to process your return once it is received.
Return package to:
Three Bees Co.
ATTN: RETURNS
1201 Neck Road
Ponte Vedra Beach, FL 32082
Further questions? Please email us hello@threebeescompany.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@threebeescompany.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@threebeescompany.com and send your item to: Three Bees Company, LLC, 1201 Neck Road, Ponte Vedra Beach, FL 32082, United States.
Shipping
To return your product, you should mail your product to: Three Bees Company, LLC, 1201 Neck Road, Ponte Vedra Beach, FL 32082, United States
You will be responsible for paying for your own shipping costs for returning your item and for your exchanged item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.